This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.This section containes Private and Return Policies-
1-PRIVATE POLICY
10/06/2008 Privacy policy creation date.
Our Store Name :
www.luckyslingerie.comOur Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
[Add any additional data here]
How That Information Is Used: for ordering processing only.
We will never keep you credit card information.
Your personal information will never be sent to third party people. We might use your email for special offers.
Our Commitment is The Security of Your Data.
If any questions : please contact us by email at
luck-ysl@hotmail.com
2- RETURN POLICY
There is a 10 day return policy on all items, with the following conditions:
Please note that state law prohibits the return of certain items once they have been worn. We strictly adhere to this law. Therefore, all sales on items that are worn over the crotch area are final (please choose color and size carefully before placing your order). In addition, opened hosiery cannot be returned.
Merchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless defective then we will exchange for same item.
No returns on personal use products. We do not accept returns on personal use products for obvious reasons including serious Health & Sanitation Issues.
Please contact us for an authorization number before returning any items.
We are sorry but we do not pay for postage on returns.
We accept returns of any unworn, "like new", pristine, resaleable merchandise.
NO DAMAGE of ANY kind will be accepted - such as shopworn, sun-fading, smoke smell, finger prints, hanger marks, perfume or cosmetic smell, writing on hang tags, etc. all original tags, bags, display boxes, shoe & boot boxes, hangers, etc. must be returned as new.
All lingerie products must be returned within 10 days. Must be return with their original bag with no wear marks in resellable condition.
Any returns or size issues must be reported within 10 days of receipt of goods.
We only accept returns if there is a defect due to the manufacturing process.
Any discrepancy in the order received must be reported within 5 days upon receipt of the goods.
With the exception of items worn over the crotch area, if you are not satisfied with your purchase for any reason you may return it for a refund. In most cases we can exchange an item for the same one in a different size or color, if any.
Once we receive your returned item, we will typically process your refund or exchange within 3-5 business days.